Welcome to Meena Travels Pvt. Ltd. (“Meena Travels”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website and the travel-related services, information, packages, and enquiry facilities provided through the website.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Meena Travels Pvt. Ltd. provides travel and tourism-related services, including domestic and international tour packages, customized travel arrangements, destination planning, accommodation, transportation, sightseeing, itineraries, and related travel assistance.
The services available to you may vary depending on the destination, availability, season, supplier policies, and other applicable conditions.
We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date. However, travel packages, prices, destinations, itineraries, hotel availability, transportation arrangements, and other details may change without prior notice.
Information on the website is provided for general reference and does not constitute a final booking confirmation or contractual offer unless expressly confirmed by Meena Travels.
Submitting an enquiry through our website does not automatically constitute a confirmed booking.
After receiving your enquiry, our travel team may contact you to discuss your requirements, availability, pricing, itinerary, inclusions, exclusions, and other booking details.
A booking will only be considered confirmed after the required details, availability, applicable terms, and payment or other booking requirements have been agreed upon and confirmed by Meena Travels.
Prices displayed on our website or communicated during an enquiry may be subject to change based on availability, travel dates, hotel rates, transportation costs, taxes, currency fluctuations, seasonal pricing, supplier charges, and other applicable factors.
The final price applicable to a booking will be communicated and confirmed by Meena Travels before the booking is finalized.
Any taxes, fees, surcharges, entry fees, personal expenses, or other charges not specifically included in the confirmed package may be payable separately.
Where payment is required for a booking, the applicable payment amount, payment schedule, and payment method will be communicated to the customer before confirmation.
A booking may remain unconfirmed until the required payment or advance has been received and acknowledged by Meena Travels.
Customers are responsible for making payments within the agreed timelines. Failure to make payments on time may result in cancellation, modification, or loss of availability of the requested travel arrangements.
Cancellation policies may vary depending on the package, hotel, airline, transportation provider, activity provider, destination, travel date, supplier terms, and other booking conditions.
Any cancellation charges and refund eligibility will be determined according to the applicable terms of the confirmed booking and the relevant service providers.
Some services may be non-refundable or may have strict cancellation conditions. Customers are advised to review the cancellation and refund conditions before confirming their booking.
Requests to change travel dates, destinations, hotels, transportation, activities, number of travelers, or other booking details may be subject to availability and additional charges.
We will make reasonable efforts to accommodate requested changes but cannot guarantee that every requested change will be possible.
Hotel names, categories, room types, facilities, and photographs displayed on the website are provided for general information.
Actual room allocation, hotel facilities, check-in and check-out policies, meal plans, and other accommodation conditions are subject to the policies and availability of the respective hotel or accommodation provider.
In certain circumstances, a hotel may be replaced with a similar alternative accommodation due to availability or operational reasons.
Transportation, sightseeing, excursions, activities, transfers, and other travel services are subject to availability and the terms of the respective service providers.
Timings, routes, vehicles, activities, and schedules may be changed due to weather conditions, operational requirements, traffic, government restrictions, safety considerations, or other circumstances beyond our control.
Customers are responsible for ensuring that they have valid passports, visas, permits, travel documents, identification, insurance, vaccination certificates, and any other documents required for their journey.
Visa, immigration, entry, health, customs, and travel requirements may vary by destination and may change from time to time.
Customers should verify the applicable requirements with the relevant government authorities or official sources before travelling.
Customers are responsible for providing accurate and complete information during the enquiry and booking process.
Customers must inform Meena Travels of any relevant requirements or circumstances that may affect their travel arrangements, including special requests, accessibility requirements, dietary requirements, or other relevant information.
Customers are also responsible for following the rules, regulations, instructions, and policies of hotels, airlines, transportation providers, tour operators, attractions, and other service providers.
Travel arrangements may involve independent third-party service providers, including airlines, hotels, transportation companies, tour operators, activity providers, guides, and other vendors.
Such providers may have their own terms, conditions, cancellation policies, safety requirements, and service standards. Customers may be required to comply with those terms when using their services.
Meena Travels shall not be responsible for delays, cancellations, losses, changes, or interruptions caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, extreme weather, pandemics, epidemics, strikes, political disturbances, government restrictions, wars, civil unrest, transportation disruptions, technical failures, or other unforeseen events.
In such circumstances, we will make reasonable efforts to assist customers and communicate available alternatives, subject to the policies and availability of the relevant service providers.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend, modify, update, or discontinue any part of the website without prior notice where reasonably necessary for maintenance, security, technical reasons, or business purposes.
Unless otherwise stated, the content of this website, including text, graphics, logos, images, design elements, photographs, videos, and other materials, is owned by or licensed to Meena Travels Pvt. Ltd.
You may not reproduce, copy, modify, distribute, publish, sell, or otherwise use our website content for commercial purposes without prior written permission.
Our website may contain links to third-party websites or services for informational or convenience purposes.
We do not control or guarantee the availability, accuracy, security, or content of external websites and are not responsible for their terms, privacy policies, or practices.
To the extent permitted by applicable law, Meena Travels shall not be liable for indirect, incidental, consequential, or unforeseen losses arising from the use of our website or travel services, including losses resulting from delays, cancellations, changes, service interruptions, or actions of independent third-party service providers.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Personal information submitted through our website is handled in accordance with our Privacy Policy.
By using our website and submitting an enquiry, you acknowledge that your information may be collected and used for responding to your enquiry and providing requested travel-related services, subject to our Privacy Policy.
We may update or modify these Terms & Conditions from time to time to reflect changes in our services, website functionality, business practices, or applicable legal requirements.
Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or the services provided by Meena Travels shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.
If you have any questions regarding these Terms & Conditions, our travel services, or any booking-related matter, please contact us through the contact details provided on our website.
Meena Travels Pvt. Ltd.
New Delhi, India
Phone: +91 98765 43210
Email: Use the official email address displayed on our website
Website: Meena Travels
By accessing or using our website, submitting an enquiry, or requesting travel-related services from Meena Travels Pvt. Ltd., you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
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